Order Information

Ordering Information

Placing an order at thegoodcoat.com

Click here for Ordering Information FAQ

Payment options:

Payment types accepted at thegoodcoat.com:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club International
  • JCB

Payment types not accepted at thegoodcoat.com:

  • Electronic checks (“e-checks”)
  • Paypal
  • Multiple credit cards (only one credit card can be entered on an order)

Changes to or cancelling your order

Once you submit your order online it is very difficult for it to be changed or canceled. This is because we process orders in a timely fashion. If you submit an order and need it to be changed or cancelled, please call us immediately and we will try to take care of it. We apologize for any inconvenience, and we hope that in the majority of cases our faster processing times work to your advantage. If you have questions about your order, please Contact Us.

Charges to your credit card

Your credit card will be charged when you place your order.
Note that if your order contains backordered items, the backordered portion will not be charged to your account until those specific item(s) become available.

Sales tax and use tax

We at The Good Coat are not required to and do not collect sales or use tax; this is because we are an online store only. However, because your purchase is made over the internet, it is not exempt from the use tax in the state where you reside. States (except for Alaska, Delaware, Montana, New Hampshire and Oregon) require residents to pay the use tax to the state tax authorities. For more information and the appropriate forms and instructions, visit your state’s website.

Ordering Information FAQ:

Where can I purchase The Good Coat products?
We only sell our products online. If necessary, you can please Contact Us to purchase over the phone.

How to redeem an offer code?
There will be a place for offer codes during the checkout process.

Can I place an order by phone?
Yes. Please please Contact Us and we can make it happen.

Do I need an account to place an order?
No. You can checkout as a guest. But please know that in doing so none of your order details will be saved.

Do you sell gift cards?
Yes. Please Contact Us directly for details.

Do you offer gift packaging?
Yes. Please Contact Us directly for details.

What payment methods do you accept?
We accept credit card payment online. The credit cards we accept are: Visa; MasterCard; American Express; Discover; JCB; Diner’s Club International.

What if I do not see my type of credit card listed?
Please Contact Us directly and we can figure out how to solve this problem.

Is it safe to use my credit card?
Yes. Your credit card information is 100% guaranteed secure by our credit card processing vendor and website team.

What personal information do you need and why?
We only need what is required to process your credit card order and ship to your address. Other than that, we don’t need your information. See also our Privacy Policy